1. Introduction
Welcome to Olho no Prato. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information.
This app is developed and maintained by FVM TECNOLOGIA LTDA, a Brazilian company registered under CNPJ 40.968.517/0001-93.
Olho no Prato gets new features over time. That is why this policy describes the types of data and the purposes broadly, so that it also covers those features. If a change significantly alters how your data is used, we will update this policy and let you know through the app, the website or by email.
2. Data We Collect
- Account information (name, email) through Google/Apple sign-in or email with a verification code
- Photos, descriptions and other content you send for analysis, such as meals, product labels and your scale display
- Nutritional data generated by the analyses
- History of logged meals
- Profile and goal data: sex, date of birth, height, weight, goal and calorie, macronutrient and water goals
- Water, weight and other tracking data you enter in the app, including data from Apple Health or Health Connect, if you turn on the integration
- Participation in Circles
- App preferences and settings
- Technical and usage data: internal account identifier, app version, operating system, language, time zone, IP address and the approximate location estimated from it (country and city), notification token, usage and error events and install source
- Your subscription status (payment is handled by Apple or Google; we do not receive your payment details)
- Messages you send to our support
- On our website, browsing data, such as the pages visited, collected without cookies
Weight, height, goal and diet may be considered sensitive personal data (health data). We process them based on your consent, given when you create your account, when you enter this data in the app and when you agree to send it for analysis by artificial intelligence, and only to provide and improve the app’s features.
3. How We Use Your Data
- Provide nutritional analyses of your meals
- Save and display your meal history
- Personalize your experience in the app
- Provide the app’s other features, current and future, related to diet, health and habit tracking
- Send reminders, notices about your account and subscription and emails about the app
- Answer your support messages
- Understand how the app is used and fix errors, including by reviewing analyses that failed
- Protect the service against fraud and abuse
- Comply with legal obligations
4. Data Storage
Your data is stored on your device and on our servers, and we use encrypted connections and other security measures to protect it. Meal photos and analyses are processed through artificial intelligence APIs to provide nutritional results.
Our servers and those of some partners are located outside Brazil, mainly in the United States. In these cases, we adopt the safeguards provided for in the Brazilian General Data Protection Law (LGPD) for international data transfers.
We keep your data while your account exists. Meal photos are deleted when you delete the meal or your account. Analyses that failed may be kept to improve the service until your account is deleted. Circle activity updates are deleted automatically after 90 days. The copy on your device is deleted when you sign out.
When you delete your account, we delete your account data and the entries you made in the app from our systems, including your participation and activity in Circles. Circles you created are deleted too. The following are kept:
- Purchase and subscription records (identifier, name, email and transaction history), with the subscription service and the app stores, to handle support and refund requests, disputes and legal obligations
- Messages exchanged with our support
- Usage statistics, linked only to the internal identifier, without name or email
- Backups, for a limited period
- Data the law requires us to keep
5. Data Sharing
We do not sell your personal data and do not use it for advertising. We share only the minimum necessary with AI service providers to process your analyses and with the other service providers listed below, which are contractually bound to protect this data.
To provide the features that use artificial intelligence, such as nutritional analysis and weight tracking, Olho no Prato may send photos, descriptions and data about your meals, your weight and other entries to external artificial intelligence services, as each feature requires.
Currently, this data is sent to the AI service of OpenRouter, which acts as an intermediary and may route the data to different AI model providers for processing and analysis. We may change providers or models at any time, keeping the same level of protection.
We do not send personal data that directly identifies you, such as your name or email. Only the content sent for analysis and the data strictly necessary to generate the result are shared, together with an internal identifier that does not reveal who you are. Avoid including in photos and descriptions personal information that the analysis does not need.
The AI providers used through OpenRouter are chosen because they protect your data with standards compatible with this Privacy Policy. No data is used to train AI models.
We also use these service providers, which receive only what each function needs:
- Cloudflare: hosting, database, storage and support email
- Apple and Google: sign-in and push notifications
- App Store, Google Play and RevenueCat: payments and subscription management
- Plunk: sending emails
- PostHog: usage statistics and error diagnosis
- Our team’s communication tools: internal alerts about new support messages
- Google Fonts: fonts on our website
Usage analytics tools do not receive your name or email. This list may change: we may add or replace service providers, always with protection equivalent to the one described here.
If you turn on the Apple Health or Health Connect integration, the app may read and write health data, such as weight, meals and water, according to the permissions you grant. This data is used only to provide the app’s features to you, is not used for advertising, is not sold and is not shared beyond what this policy describes.
In Circles, other participants see your name and information about your progress, such as your score, streak, number of meals logged and the days you reached your water goal. They do not see your photos, what you ate, calories or weight.
We may also share data when required by law or by order of a competent authority, or in the event of a reorganization, merger or sale of the company, always with the same safeguards as this policy.
6. Your Rights
- Access your personal data
- Request correction of incorrect data
- Delete your data at any time (see section 4 for what is kept)
- Export your data in a readable format
- Know who we share your data with
- Withdraw your consent
You can edit your data and delete your account in the app, under Settings. For other requests, contact us at the email below; we respond within 15 days and may ask for information to confirm your identity. You can also file a complaint with the Brazilian National Data Protection Authority (ANPD).
Notifications can be adjusted in the app, and emails about the app include an unsubscribe link in the footer.
7. Contact
For questions about this policy or your data, including to reach the person in charge of personal data processing, contact us: